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New normal: Valentine's Day 2020 will be different for couples, says Google survey

According to a Google search conducted between the 18th and 20th of May, at least 63% of Brazilians will celebrate Valentine's Day in a different way this year. The study developed to understand the impacts of the pandemic on the special date was prepared online with the participation of 800 Brazilians.

With the recommendation of social distancing, 25% of the respondents said they will stop going to restaurants, while 22% canceled travel plans and 12% decided to postpone the celebration. In this way, most couples are planning to do something together at home, as was the response given by 35% of the participants. Other 20% said they intend to prepare a special dinner.

Read too: What is CRM in Marketing? Discover a little more about this tool and see its benefits.

New search interests on Google and more people with gifting intent on Valentine's Day

The idea of celebrating at home also led to an increase in interest in product categories related to this form of celebration. According to Google's balance sheet, 25% of lovers searched for new clothes, shoes and accessories. Flowers and cards appear next in the ranking with 24%, while food for meals and beauty and perfumery products were the target of interest, respectively, 23% and 18%.

Read also: Naming: learn about the different types and see some tips on how to create a brand name

A surprise of the research was in relation to the intention to present. In previous years, the average number of respondents who intended to buy a gift for their partner was 20%. This year, a significant growth was observed, since now 22% reveal to have this purpose. Within this group, 43% declared that they will make the purchase over the internet.

Finally, respondents also stated that they adapted the gift, opting for gifts that are easier to buy (25%) and for products that minimize the need to exchange (23%).

Read too: Learn what SWOT is, a tool also known as FOFA

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Local marketing: check out some tips that can help your business

According to data from the consultancy Empresômetro released in February 2019, at least 13.5 million companies are classified as small in Brazil, which represents 70% of national enterprises. Among these millions are local initiatives dedicated to providing services and products to certain neighborhoods and regions. Faced with a reality in which consumers use digital channels to find somewhere that meets their respective needs, investing in local marketing can make a big difference.

Read too: Digital Marketing: 10 trends your brand should pay attention to in 2020

With that, one of the tools that can most help to put the brand name in evidence in the region is the Google My Business. With this feature – in which companies appear in a box on the first page of the search engine – the result related to your company happens through geolocation and can be accompanied by images, addresses, customer reviews, thus arousing interest in new people.

Also optimize your results on Google with SEO

When knowing the name of the company, one of the things that the user can do is search for a possible website of the brand. In this context, it is beneficial to meet some requirements, such as having a special layout for mobile devices, adopting SEO (Search Engine Optimization) strategies, in addition to inserting a map with your location, phone number and WhatsApp contact link. Everything for the person to have at hand what he needs to contact your service immediately.

Read too: Learn why it is important to invest in a Digital Marketing strategy, such as SEO

In addition to a good position on Google, the local business can also invest in specific content for Instagram and the Facebook page. On these platforms, it is possible to periodically post the services provided, the news, in addition to building a closer bond with customers, demonstrating that it is open to dialogue with people in the region, whether clarifying doubts or thanking for a compliment.

Local marketing in times of crisis

Currently, in the midst of the coronavirus pandemic, major brands and digital influencers have mobilized to encourage preference for local businesses, which, among companies, are the ones that have suffered the most from the impacts of the quarantine. With this, local marketing can be very useful in expanding the famous word of mouth and making the brand name reach more people.

Read too: How Digital Marketing can help overcome the crisis

In addition, adapting the product portfolio, offering promotions and disclosing these news on social networks are often interesting ways to attract and retain customers. However, adopting a good tone is as important as the publications themselves. Therefore, having a communication agency can be essential to help your business in these times and gain credibility in the region.

Read too: Practical and dynamic: see how to use Whatsapp Business and optimize your company communication

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Check out 10 trends in Digital Marketing that your brand should pay attention to in 2020

Unlike some areas that take years and years to consolidate trends, digital marketing is one of those areas where you must always be aware of technological innovations. Otherwise, brands are easily left behind and become less competitive. That's why we've listed some of the media and platforms your brand should pay more attention to in 2020, to follow Digital Marketing trends.

Read too: Learn why it is important to invest in a Digital Marketing strategy, such as SEO

Don't Ignore Instagram

Currently being one of the social networks with the highest retention in Brazil, Instagram is a platform that has a very interesting proposal for approaching the public, thus having great potential to attract new customers and pass on the brand's values through content on a daily basis. In addition, Google Ads and other resources are expected to migrate to Instagram advertising, thus leaving the platform's terrain even more fertile for content marketing.

More real social networks

Until a few years ago, it was very common for brands to be concerned with building millimetrically impeccable feeds. However, what agencies have observed is that the public interacts better with publications that are closer to ordinary people, that is, without corporatism or the use of super elaborate layouts. Thus, a trend that can be observed in this year of Digital Marketing is the growth of posts with relaxed content in real time, thus resulting in greater public identification with the brand.

More interaction on your social networks

Taking advantage of this hook of strengthening the relationship with the public, also use social media publications to invite your followers to comment, so the brand can be more successful on social media and reach more people in an organic way, that is, without sponsorship Ads. If on Facebook you can make posts to generate comments and the most diverse reactions, on Instagram, encourage people to save your posts.

However, don't forget the Stories, in this tool, users can react to your content, whether it's more relaxed or serious.

whatsapp business

Last week we published an article talking about how to use WhatsApp Business. One of the cited advantages of this media is that it can reach a large number of people, as it is one of the platforms with the most active users in Brazil. Therefore, it is essential to take advantage of this application to list your products or services and communicate directly with customers.

Read too: Practical and dynamic: see how to use Whatsapp Business and optimize your company's communication

Give LinkedIn a chance

Before starting to invest content on LinkedIn, you need to know whether or not your audience uses the platform. Being more recommended for B2B, corporate and HR professionals, a feature that is worth noting in the coming months is the possibility of live that the platform is developing. Thus, it will be possible to produce dense content in a much more dynamic and efficient way.

Follow Alliance Comunicação on LinkedIn, Click here!

From Google to social networks

Still talking about social networks, in 2020 a feature should arrive that will liven up social media. This is because it is planned to incorporate content generated on social networks into Google results. That is, posts made on platforms such as Facebook and Instagram can reach an audience beyond their respective users and thus enhance the ranking of brands that already have a history of producing content on blogs, for example.

More media for blogs

Blogs are one of the main tools of content marketing. However, in addition to helping the site's organic ranking in the medium and long term, this content tends to gain a new prop, audio text. The resource also has the advantage of democratizing the material, as people who are deaf or have other limitations will have efficient access to what is being discussed.

Podcasts are also among the trends in Digital Marketing

Continuing with the audio subject, it is impossible not to talk about the phenomenon of podcasts. According to a Spotify survey carried out at the end of 2019, consumption of this content model has grown by 21% per month since January 2018.

One of the main advantages of this medium is that it can be consumed by the public during working hours, at the gym or performing another mechanical task. In this way, the podcast can capture other groups and, consequently, gain new customers who share their ideas.

data protection

The General Data Protection Law should come into force this year. With that in mind, this is a key moment to talk to customers about the use of their data. The idea is for companies to transparently inform their customers about what will be done with the information provided and leave the unsubscribe option always open.

2020 Olympics in Japan

Nowadays, in addition to being a big event, sporting events are the time to see different ideas in action. With that, it's pretty cool that brands keep an eye on the trends of the Olympics in Japan, which should launch trends in digital arts, automation and everything else that can be used as a digital marketing strategy.

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Content marketing: understand why it is a relationship strategy

Currently, experience and interactivity are essential points in companies' digital marketing strategies. More than communicating correctly, it is necessary to learn how to relate to the public, encouraging the multiplication of the message you want to convey.

Read too: Learn why it is important to invest in a digital marketing strategy, such as SEO

That's because, the information age has changed the way people communicate. Brands attentive to the new market demand have behaved like people, in an accessible, kind, but also vulnerable way, becoming an integral part of the consumer's lifestyle. To create this relationship, a lot of dialogue is needed, and content plays a fundamental role in this dynamic between brand and consumer.

This approach is intended to create, select, distribute and amplify through interesting, relevant and useful messages for a strategically defined audience. In addition, another detail that makes all the difference when communicating is loading the content with the brand identity, creating narratives – storytellings – that connect.

To get an idea of the importance of content marketing, according to data from Content Trends, 73% of Brazilian companies already adopt this methodology in their customer acquisition strategy and 61.8% of those that do not yet use it intend to adopt it soon.

Content strategy planning

Definition of Personas

The concept of persona is totally different from target audience. While the target audience is based on a description of a demographic group you're looking to target, the persona is a description of your ideal customer. The idea is to identify common traits among them that should be repeated in future customers.

Contents

The goal is to create interesting content that will make the reader (prospect or customer) return to your site often and become familiar with your brand. Some examples of content that can be produced are blog posts, articles, materials, videos, video lessons, rich content, podcasts, ebooks, whitepapers, infographics, webinars, testimonials and customer cases.

Channels

One of the most important points is choosing which customer acquisition channels to invest in. That is, where you will distribute your content. The main acquisition channels that currently exist are blogs, ads, social networks, email, sponsored posts, among other resources.

Content marketing combined with SEO brings long-term results

One of the tools used in this strategy is the production of informative content using SEO (Search Engine Optimization) techniques, which help the site rank in search engines such as Google. That is, a text not focused on selling services, but on answering questions or giving tips, thus transmitting messages of value to both loyal customers and potential customers and, consequently, winning them over.

The result time of an efficient SEO varies from company to company, given that factors such as location, whether it is a local business or not, market in which it operates, choice of keywords, content size and format, review, scanability and optimization for search engines influence the period of results.

However, it is also worth mentioning that the tool works cumulatively, that is, the six-month ranking will be much weaker compared to that of a page that has been online for a year. For this, some internal cases were selected to demonstrate how this strategy works organically over time.

Cases Alliance Communication

In the first case, it is a laundry specialized in cleaning industrial uniforms in the state of São Paulo. In the graph, it is possible to check the increasing number of times that a company page appeared on Google for a person between the months of February and November 2019, thus reaching the gross result of 38.7 thousand impressions and almost 1,300 organic hits.

The second image accounts for a total of 102,000 impressions in a year and almost four thousand hits. In this case, it is a group specialized in the management of industrial waste and environmental studies services in the Rio-São Paulo axis.

An interesting parallel to make is with this other company that operates in the same waste market, with the difference of focusing its services on the region of Belo Horizonte (MG) and having been generating content with SEO for three years. Tempo guaranteed more than half a million total impressions, a result five and a half times greater than the previous case. Totaling more than 31,000 organic hits.

Finally, in this case there are a total of 2.02 million page impressions, totaling more than 115 thousand accesses to the website of this company that has been investing in content marketing for six years. The company is an e-commerce company in São Paulo specialized in selling oranges with the concept farm to table.

According to SEO Trends, one of the largest sources of data on the subject, companies that invest in the strategy and conquer a space on the first page of Google get 13 times more visitors and five times more customers compared to those that do not use SEO.

More benefits of Content Marketing

  • Increases your website traffic;
  • Generates brand awareness;
  • Increases engagement with the brand;
  • Educates the market;
  • Gain authority on the subject;
  • Influences the purchase decision;
  • Generate sales;
  • Boosts lead generation;
  • Increases lifetime value (LTV);
  • Increases customer engagement;
  • Reduces Customer Acquisition Cost (CAC).

Although this strategy can bring very good results for the company, it is worth mentioning that the text is directed to people who have critical opinions and not to a search engine. Therefore, do your best to reconcile a good user experience with Google ranking, always prioritizing the reader who will consume the content.

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Learn why it is important to invest in a digital marketing strategy, such as SEO

Placing and maintaining a company in the market and competitively are not easy tasks. Regardless of the size, you should think about the business plan that contains elements such as initial investment, market research, hiring staff, purchasing equipment and marketing planning. In other words, solving countless items to establish itself as an institution.

However, it is also necessary to pay attention to another issue: how to relate and communicate with this market, in addition to the traditional 'word of mouth'? Digital marketing and content marketing are the answer. While the first concept is a set of strategic actions to attract, retain and build customer loyalty through online platforms (websites, blogs, social networks, etc.), to communicate directly and horizontally with the public, as an issuer that transmits and receives feedback, content marketing enters in a complementary way to feed this dialogue in an interesting, relevant and useful way.

Faced with this proposal, many companies adopt and have been adopting these strategies in the contemporary scenario. To give you an idea, a recent survey pointed out that 73% of Brazilian businesses already rely on content marketing for customer acquisition and 61.8% of those that do not use it yet intend to adopt it soon.

Another released balance that dialogues with these data is a study published by Google that estimates that searches on search engines are responsible for 80% of the initial traffic of web browsing. The same survey also points out that, daily, more than 3.5 billion searches are carried out on the platform, which annually results in more than 2 trillion searches, thus making Google a great window for attracting new customers and stakeholders who want to learn about a new product or service provider.

However, it is enough to be a Google user to know that a link positioned after the first page is rarely chosen to click on. And this is precisely where Search Engine Optimization (SEO) comes in, which can be used as a powerful digital marketing strategy.

Briefly, SEO can be defined as a set of techniques applied to written content that will meet search engine algorithms, placing the text link in the top positions on Google in an organic way, that is, without investment in ads and publicity. pay. And, when added to all those brand responsibilities mentioned in the first paragraph, this becomes a task that requires just as much detail.

Why rely on agencies specialized in this digital marketing strategy?

If the entrepreneur's area of expertise is not content production or digital marketing, the application of SEO techniques can become an exhausting task and disconnected from their daily work routine, as it demands another professional investment. In other words, the extra financial resource that could be used to directly benefit the closing of new partnerships and customer service ends up being used to supply the demand of another area.

It is at this point that the choice to outsource the use of this strategy weighs in the balance and takes on an interesting tone. By relying on communication agencies specialized in SEO techniques, the entrepreneur can dedicate himself completely to his clients and be unconcerned with that problem pointed out at the beginning of the article: how to relate and communicate with the market, in addition to the traditional 'word of mouth' mouth'.

Results of companies that have relied on SEO as a digital marketing strategy

One of Alliance Comunicação's clients is the e-commerce Laranjas Online, a company that adopts the concept farm to table, thus taking care of the entire process of production and delivery of fresh oranges. With Alliance for about four years, the company has been investing in content marketing by creating articles that follow the SEO strategy for its blog.

The large volume of production, in addition to other market strategies, resulted in more than half a million Google impressions of Laranjas Online, between June and September 2019 alone. Which means that, in this three-month period, search for a term related to one of the topics posted on Laranjas, 500,000 times one of its links appeared to a user on the search engine, which resulted in around 30,000 organic hits.

The strategy is also interesting for companies that have a more specific niche, such as Inovar Ambiental, which specializes in industrial waste treatment. In one quarter, content marketing combined with other strategies resulted in a total of 136,000 impressions on Google's website and more than 7,000 clicks on the institution's website.

After all, what are the benefits of SEO for my business?

According to SEO Trends, one of the largest sources of data on the subject, companies that invest in the strategy and conquer a space on the first page of Google get 13 times more visitors and five times more customers compared to those that do not use SEO.

It is a fact that, depending on the company's area of activity, improving ranking on Google is a task that takes time and constant production of content based on search engine algorithms. However, it can be said that the benefits obtained with SEO are extremely important for a context in which digital has a vast influence on society's routine and search tools are used to find professionals who meet certain needs, however specific they may be. be.

Conquering new customers must be strategically thought out and take into account the increased visibility of your business. These elements bring more credibility to your company and, therefore, strengthen the brand in the niche. In this way, it is possible to raise the levels of collection, which means more capital to: improve yourself professionally, increase the remuneration of the employees who are with you on a daily basis, buy new technologies and a more strategic positioning in the face of the competition.