Categories
not categorized

Instagram Shopping: discover the functions of the new feature of the social network

Social networks, especially Instagram, have always been places that served as inspiration for users on different subjects, ranging from fashion trends to travel and decoration. With that in mind, Instagram decided to unite the brands' need to sell with the consumer's desire to buy in a new feature that contributes to the shopping experience without leaving the platform: Instagram Shopping.

Read too: Learn the main digital marketing trends for 2021

Instagram Shopping is a tool designed to allow brands to create a virtual storefront within the social network, where followers can view and buy products without leaving the app. With it, it is possible for companies to tag their products in feed posts.

According to Instagram itself, the platform is a space accessed by 70% of fashion admirers to discover new products. Furthermore, 87% of users have already made purchases inspired by the content of an influencer.

What features are available on Instagram Shopping?

Stores

The main way to sell on Instagram Shopping is by creating an online store within the social network. For this, brands need to register the products that will be shown to their followers. Stores are accessible to users through a button on the brand profile or through the “Shop” tab.

store collections

Collections are a type of album that collect various products together, for example, collection of gift items, summer clothing collection, collection of home products, etc. There are two places where the buyer can find the collections, in the store tab or in the tabs area within the brand profile.

price tags

Price tags can be placed in feed posts or ads so that when the user sees the product in the image, he already knows the price. Furthermore, by clicking on the displayed price, the follower is directed to the product details page. 

Instagram Shopping

Product detail pages

When clicking on a product, Instagram Shopping offers a page with item details. There, it is possible to provide the user with a description of the product, available sizes and information on the exchange and shipping policy.

product launches

In this feature, the brand can create stories to announce upcoming releases. As with the countdown stickers, followers will be able to set reminders to be notified about the availability of the new product. In addition, by clicking on the launch sticker, you can see details of what will be sold.

live sales

On Instagram Shopping, it is possible to make a product available for purchase during a live. It will appear just below the comments already with a button to add the product to the cart.

Read too: How to create a relevant profile for your business on Instagram

What are the requirements to access Instagram Shopping?

To be able to sell through Instagram Shopping, you need to follow some rules of the social network: 

  • Your business needs to be on the list of markets supported by the tool;
  • Your Instagram account needs to be business or content creator;
  • Your business must have a product eligible for the platform;
  • The brand must comply with Facebook's Merchant Agreement and Commerce Policies;
  • The brand must have a website domain from which it intends to make sales.
Categories
not categorized

Black Friday 2020: choose the best strategy to succeed on digital

Black Friday 2020 – the main retail event in Brazil – is coming and promises to be even stronger in the digital environment, due to the coronavirus pandemic and social isolation. Faced with this, purchases that would be made in person in normal times have decreased and people have started to opt for online shopping.

Read too: Find out what changes with the General Data Protection Act

In April alone, there was an increase of 81% in e-commerce sales compared to the same period in 2019, which generated revenues of 9.4 billion reais. These numbers indicate that Black Friday will generate much more revenue in the digital environment, even with the reopening of physical points of sale.

How to prepare for Black Friday 2020?

It is estimated that a large number of companies will adopt Black Friday 2020 in the digital environment and, therefore, it is necessary to be prepared for the intense flow of users.

Have a platform with good performance

Analyze whether your platform supports a large number of simultaneous accesses and, if necessary, upgrade, leaving 100% ready for the date.

Pay special attention to the look of the website and social media

It is important to create a good strategy for publicizing and advertising on social networks to let customers know. In the visual, remember to highlight the promotions and use elements and colors that attract attention.

Attention the competition

Always be aware of competitors' prices, promotions and sales strategy.

Read too: What is AMP technology and how to configure your website to be faster

Black Friday

Pre-collect data

A great idea is to collect data before Black Friday 2020, bringing the customer closer to the brand. Offer benefits or payment facilities for those who are not yet customers, or create an LP to collect emails, for example, so you can gather data to offer exclusive promotions on the day.

Build customer loyalty

Make relationship programs offering benefits and promotions, such as an email with discount coupons, for example.

Take care of service channels

Having channels available to pass on information or answer questions from customers is essential. Therefore, service via email, telephone, social networks or chat on the website needs to receive special attention, especially in the days before Black Friday 2020.

Attention in stocks

With promotions, sales will be higher than usual. Therefore, increase the expectation of stock volume to be able to meet everyone.

Use email marketing

Send promotions and offers emails to your customer base contact list and highlight that Black Friday 2020 is coming.